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==App Description== | ==App Description== | ||
[[File:Complaints-assistant-illustration.mp4|800px]] | |||
'''App Use Case:''' | '''App Use Case:''' | ||
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Diagram outlining the processing steps of the Complaints Assistant: | Diagram outlining the processing steps of the Complaints Assistant: | ||
[[Image: AI-Complaint-Handling-Process.jpg|800px]] | [[Image: AI-Complaint-Handling-Process.jpg|800px|center]] | ||
A PDF document is generated containing results detailing the top product problems associated with the specified product code, along with additional analytics for each product problem. It also includes the highest matching Medical Device Reports (MDRs) with estimated similarity scores and detailed explanations for their similarity. | A PDF document is generated containing results detailing the top product problems associated with the specified product code, along with additional analytics for each product problem. It also includes the highest matching Medical Device Reports (MDRs) with estimated similarity scores and detailed explanations for their similarity. | ||
'''Additional information:''' | '''Additional information:''' | ||
Another version of this AI Assistant accepts complaint descriptions from locally provided PDF or Word documents, as well as from network locations. This version can operate in batch mode, processing one or more documents within a specified folder path defined in the Settings file, automatically including documents from sub-folders. See [[AI-Complaint-Assistant | Another version of this AI Assistant accepts complaint descriptions from locally provided PDF or Word documents, as well as from network locations. This version can operate in batch mode, processing one or more documents within a specified folder path defined in the Settings file, automatically including documents from sub-folders. See [[AI-Complaint-Document-Assistant]] for more info. | ||